Clarity before you commit.
Reviewed answers to what owners ask before they say yes. Ask in your own words and the catalogue narrows as you type.
A guided FAQ of reviewed answers, not live chat. Your search stays on this device.
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Bespoke quality
What makes my product bespoke?
We design the product around your requirements, workflows and agreed design direction. Reusable SCS architecture supports delivery; it does not substitute a generic template for the product you commissioned.
Read the sourceWhat do I receive after saying yes?
Your product, built with precision and delivered in seven days. Risk-free: if we miss the deadline or it does not match your expectations, you receive a full refund.
Read the sourceWhat does precision mean in practice?
Written expectations guide the design and implementation. Complete workflow tests, deployment checks and acceptance make the finished result reviewable. Precision is a delivery standard, not a claim that software can never have a defect.
Read the sourceCan you build any software?
Our offer covers bespoke software across applications, platforms, automation, AI and connected systems. We review your requirements and external dependencies before accepting a start date. Any software describes our capability; it does not mean unknown dependencies or third-party approvals are already resolved.
Read the sourceAm I buying a prototype or a finished product?
The offer is a deployed bespoke product matching your expectations, not an automatic reduction to an MVP. The written scope specifies what finished means for your commission, including the workflows to be tested.
Read the sourceSeven-day delivery
How does the seven-day promise work?
Seven calendar days. The clock starts when payment, final written approval and the required system access are in place, as confirmed in your project agreement.
Read the sourceWhen does the clock start?
Seven calendar days. The clock starts when payment, final written approval and the required system access are in place, as confirmed in your project agreement.
Read the sourceAre those calendar days or working days?
Seven calendar days, not seven working days. The project agreement records the start conditions and date so both sides can see the same delivery commitment.
Read the sourceWhat counts as delivered?
A deployed application that meets the expectations recorded before the build, with the agreed end-to-end workflows tested. A demo or a handover document on its own is not the promised finished product.
Read the sourceCan we start immediately?
The team confirms current availability and your start date directly. The website does not reserve a slot or publish an unverified live capacity count.
Read the sourceExpectations & refunds
What if the product does not match my expectations?
If we miss the agreed seven-day deadline or the product does not match your expectations, you receive a full refund of the development fee. We agree your expectations in writing before the build: the workflows, design direction and outcomes the product must deliver. Acceptance tests make those expectations checkable; they do not replace the promise to meet them.
Read the sourceHow does the money-back guarantee work?
If we miss the agreed seven-day deadline or the product does not match your expectations, you receive a full refund of the development fee.
Read the sourceWhat happens if you miss the deadline?
If we miss the agreed seven-day deadline or the product does not match your expectations, you receive a full refund of the development fee.
Read the sourceHow do I request a refund?
Email sales@spacecodestudios.com with your project reference and the deadline or expectations that were not met. The team handles the request directly. Confirm payment processing, hosting, licence and handover arrangements in your written agreement; the FAQ cannot decide a claim or promise a processing date.
Read the sourceHow are expectations agreed?
We agree your expectations in writing before the build: the workflows, design direction and outcomes the product must deliver. Acceptance tests make those expectations checkable; they do not replace the promise to meet them.
Read the sourcePrice & payment
How much does it cost?
Your development price is fixed against your requirements before the build starts. A complete scope review returns a proposal within 48 hours, including the monthly licence and operating commitment. The calculator is an illustration, not a quote.
Read the sourceIs the development price fixed?
Yes. The development price is agreed against your requirements before the build. Changes need a written agreement rather than an unexpected additional charge. The operating licence is separate and belongs in the proposal.
Read the sourceWhen do I pay?
Payment and final written approval are part of the agreed start conditions. The team provides the invoice and payment arrangements with your proposal. This FAQ does not collect payments or publish an unconfirmed deposit schedule.
Read the sourceAre ongoing costs included in the build price?
The development fee and monthly licence are separate in the existing service model. Your proposal should identify hosting, support and any external provider charges so you can review the full commitment before approval.
Read the sourceIs the ROI calculator a quote?
No. It models potential hours and productivity value using adjustable assumptions. Its investment figures are illustrative, not a current price list or guaranteed cash saving. A project-specific proposal is the basis for a buying decision.
Read the sourceOwnership & licence
Who owns the source code?
The existing SCS model is a licensed service rather than a code handover. Your proposal should explain rights to your application, the underlying architecture and your data. If you need outright ownership, raise it before commissioning; do not assume a website enquiry changes the licence.
Read the sourceIs this a licensed service?
The existing SCS model is a licensed service rather than a code handover. Your proposal should explain rights to your application, the underlying architecture and your data. If you need outright ownership, raise it before commissioning; do not assume a website enquiry changes the licence.
Read the sourceWhat is the licence commitment?
You licence the software and SCS architecture monthly. The existing service model has a twelve-month minimum after successful deployment. Maintain keeps the agreed application working; Improve includes a scoped frontend change allowance; Evolve includes scoped full-stack changes. Unused allowances do not roll over. Your written proposal sets out the included service and full commitment.
Read the sourceWhat happens to my business data?
Agree data ownership, permitted access, exports and retention in the project agreement. Software licensing and rights to business data are different questions. Do not send passwords or sensitive customer datasets in the enquiry form.
Read the sourceWhat happens if I stop the service?
Ask for the termination, data export, hosting and handover arrangements in writing before approval. They depend on your agreement. This FAQ cannot promise source-code transfer or continued hosting after cancellation.
Read the sourceSecurity & privacy
How is security handled?
Security requirements belong in the scope: authentication, access rules, protection of data and deployment checks. Ask the team to explain the controls for your application. Do not infer a certification or security audit from the seven-day guarantee.
Read the sourceCan users have different access levels?
Role-based access can form part of your bespoke application. We need to understand who may view, change and approve each type of information, and test those boundaries before launch.
Read the sourceCan I discuss a confidential idea?
You can request confidentiality arrangements before sharing sensitive details. Keep your first enquiry high-level; do not include secrets, credentials or personal customer records. The team can agree a suitable way to exchange project information.
Read the sourceWho receives my enquiry?
The SCS team receives contact-form enquiries through its project enquiry and email workflow. The privacy notice explains the form fields and purpose. Use the listed contact address for privacy questions or a deletion request.
Read the sourceIs my FAQ search sent to an AI?
No. Search runs against a local catalogue of reviewed answers. It does not send your question to a language model, private Yoda session or sales inbox. Use the contact form separately when you want the team to receive an enquiry.
Read the sourceIntegrations & access
Can you connect existing systems?
Yes, integrations are part of the bespoke offer. We first check the systems, available APIs, permissions and relevant data. External provider capabilities and access need verification before the start date.
Read the sourceCan you connect my CRM?
A CRM connection can form part of the agreed application. Tell us which CRM you use and what should move between systems. We verify the available API and access before committing to the integration.
Read the sourceDo I need to provide system access?
For work that touches existing systems, the team needs appropriate authorised access before the clock starts. Share credentials only through an agreed secure channel, never through this FAQ or a public URL.
Read the sourceCan you migrate existing data?
Data migration can be included in the agreed scope. The team needs to review formats, volumes, access and validation requirements. Agree backups and rollback before moving production data.
Read the sourceWhat if an external provider delays the project?
Identify third-party access and approvals before agreeing the start. Ask the team to record dependency handling in the proposal. The FAQ does not invent an automatic extension or silently remove the delivery guarantee.
Read the sourceLaunch & hosting
Do you deploy the product?
Yes. The seven-day commitment is to a deployed application, not simply source files. The proposal records the production environment, access and acceptance checks for your product.
Read the sourceWhere will my application be hosted?
The hosting arrangement depends on your requirements and the agreed operating service. Confirm provider, region, access, backups and cost in your proposal. This website does not assign one hosting arrangement to every application.
Read the sourceCan I use my own domain?
Domain setup can be part of the deployment scope. The team needs authorised DNS access and should agree ownership and renewal responsibility. External DNS and certificate dependencies need checking before launch.
Read the sourceWhat about backups and recovery?
Ask for backup frequency, retention, restore testing and recovery responsibilities in your operating agreement. Those details depend on the application; the FAQ does not publish an unsupported recovery-time promise.
Read the sourceIs there an uptime commitment?
The existing service tiers carry an agreed 99% monthly availability commitment for the service SCS controls, subject to access requirements and the exclusions in writing. If SCS breaches that commitment, there is no service fee for that month. Confirm your service terms before approval.
Read the sourceSupport & maintenance
What support is available after launch?
You licence the software and SCS architecture monthly. The existing service model has a twelve-month minimum after successful deployment. Maintain keeps the agreed application working; Improve includes a scoped frontend change allowance; Evolve includes scoped full-stack changes. Unused allowances do not roll over. Your written proposal sets out the included service and full commitment.
Read the sourceWhat does Maintain include?
Maintain keeps the agreed application working under your operating agreement. Your proposal should define the included support and exclusions. It is different from an ongoing allowance for new product development.
Read the sourceWhat does Improve include?
Improve adds a scoped frontend change allowance to the operating service. Confirm the allowance and scope in the proposal; unused allowances do not roll over. It does not mean unlimited redesigns.
Read the sourceWhat does Evolve include?
Evolve adds scoped full-stack changes to the operating service. The proposal defines that allowance, and unused allowances do not roll over. New work remains subject to an agreed scope.
Read the sourceWhat if I want changes during the build?
We discuss the change with you and record its effect on scope, price and timing in writing before proceeding. New requirements need an agreed plan; they must not silently remove the protection attached to your original expectations.
Read the sourceWhat we build
Can you build a web application?
Yes. Bespoke web applications and responsive platforms are part of the offer. The Work collection includes conference management, commerce and operational applications so you can inspect relevant examples.
Read the sourceWill it work on mobile?
Mobile-responsive platforms are part of the published capabilities. Specify required devices and workflows in the scope. Native app distribution and external app-store approvals need their own explicit deployment agreement.
Read the sourceDo you build automation?
Yes. The team builds workflow automation, reporting and integrations tailored to your processes. The requirements and acceptance checks define what runs automatically and what still needs a person to approve it.
Read the sourceCan AI be included in my product?
AI integration is part of the offer where it suits your requirements. Agree data access, human review and failure handling. A model response is not proof that an external action completed successfully.
Read the sourceDoes seven days include manufacturing hardware?
The software commitment must not be confused with hardware manufacturing or installation lead times. Connected systems projects need a separate plan for devices, procurement, field installation and external dependencies before the software start is agreed.
Read the sourceWork & evidence
Where can I see what you have built?
Open Work to browse applications, commerce and client websites. Filters separate studio products from client work; each case-study page links to its source project and describes what was built.
Read the sourceAre all portfolio examples client projects?
No. Atrium, Colloquium, Space and SpaceBrew are studio products. The portfolio labels known studio-owned products separately and does not present them as independent customer endorsements.
Read the sourceWas every project built in seven days?
Do not infer that from the portfolio. The collection shows product and implementation examples; a seven-day delivery record needs dated evidence for that specific project. No historical delivery timing is invented.
Read the sourceCan I read client feedback?
The website includes attributed feedback from Hennie Schutte at Astra Construction, Corne Smit at Infinity Trading and Behanke Schutte at Blanco Bridal Couture. Their words are customer testimony, not a measured savings study.
Read the sourceWho is responsible for the studio?
SpaceCode Studios is run by a team of senior specialists. The studio is responsible for the agreed delivery and operating service. Use the project enquiry route to confirm who is accountable for your commission.
Read the sourceGetting started
How do I get started?
Use Tell us what you need to send your name, email and a short description of the software. Company and service category are optional. The team will help establish the scope; you do not need to arrive with a technical specification.
Read the sourceDo I need a technical specification?
No. Describe what the product needs to do and who will use it. We work through the requirements, design direction and dependencies before agreeing the build. Do not send passwords or confidential datasets with your first enquiry.
Read the sourceWhen will I receive a proposal?
The published commitment is a proposal within 48 hours of a complete scope. An initial enquiry may need clarification first. The team confirms expectations, the fixed development price and a start date before approval.
Read the sourceCan I speak to a person?
Yes. The contact form, sales email and listed WhatsApp contact are separate human enquiry routes. Nothing typed into this FAQ is silently forwarded to them. Choose Contact the team when you want to make that handoff.
Read the sourceCan you improve an existing application?
Existing application work can be discussed with the team. Describe the change you need and the current platform; access, code quality and external dependencies need review before the scope and start can be agreed.
Read the sourceAtrium
What is Atrium?
Atrium is SCS bespoke lifestyle orchestration for an active owner. It is commissioned around that person, their business and their standing decisions, rather than sold as a generic AI assistant.
Read the sourceIs this FAQ an Atrium instance?
No. This is a catalogue of reviewed SCS answers with a Yoda presentation. It has no operating permissions, private memory or connection to a commissioned Atrium instance.
Read the sourceDoes Atrium replace my existing tools?
Atrium works through the tools and channels agreed for the commission, retaining context and coordinating work. Specific integrations and permissions need to be agreed; do not assume access to every tool by default.
Read the sourceWho controls what Atrium can do?
The people accountable for the commission set its role and permissions. Atrium begins supervised, and autonomy grows through demonstrated, verified work rather than automatic access to everything.
Read the sourceDo I have to complete the research survey to buy?
No. Research participation is optional and separate from a commercial enquiry. Use the Atrium page to discuss commissioning, or the research page if you want to contribute your perspective.
Read the sourceUsing this FAQ
How does Yoda answer my question?
Your words search a reviewed catalogue on this device. Select a matching question to read its stored answer, then choose a related question to continue. No language model writes a new answer.
Is this a live conversation with Yoda?
No. The interface presents approved information, not a live agent or private assistant session. It cannot access private memories, negotiate terms or carry out actions for visitors.
What if my question has no match?
Try a shorter phrase or choose a topic. If the catalogue still has no suitable answer, use the separate contact page. We show a no-match state rather than inventing information.
Can this FAQ book a slot or approve a refund?
No. It only retrieves reviewed information. Start dates, prices and refund decisions stay with the SCS team through a separate explicit enquiry. Search results cannot create a booking or change a contract.
Need an answer for your own project?
Contact the team